Privacy policy

We (hereinafter referred to as "our store") are committed to protecting the personal information and privacy of our customers. In order to let you better understand how we collect, use, store and protect your personal information, please read this privacy policy carefully. By using our services, you agree to the content of this privacy policy.

1. Personal information we collect

We will collect the following personal information when you visit, browse or purchase goods:

Basic information: such as name, gender, age, phone number, email address, etc.

Account information: such as account name, password, shopping history, preferences, etc.

Payment information: such as payment method, address, credit/debit card information (processed through the payment platform to ensure security).

Device information: such as IP address, browsing device type, network, device model, access time, access frequency, etc.

Other information: such as any other information you provide when interacting with us, such as customer service consultation records, participation in questionnaires or activities, etc.

2. How we use your personal information

We collect your personal information mainly for the following purposes:

Provide services: process your orders, goods, provide after-sales services, etc.

Customer support: help us understand your needs, optimize shopping experience, and improve customer quality.

Marketing and promotion: Send you promotional information, coupons, new product launches and other marketing activities through email, SMS, etc., provided that you agree to receive such information.

Personalized recommendations: Provide personalized product recommendations and promotions based on your browsing history, purchase preferences, etc.

Improve products and services: Analyze your usage behavior, improve the quality of the website, products and services, and enhance customer experience.

Legal compliance: Comply with legal provisions, resolve disputes, enforce contract terms, etc.

3. How we protect your personal information

We have taken a series of security measures to protect personal information and do not authorize you to access, disclose, modify or damage it. These security measures include but are not limited to:

Encryption technology: Use encryption technology such as SSL (Secure Gateway) to protect your payment information.

Data access control: Restrict access to your personal information to authorized employees or third parties.

Regular audits: Conduct regular system audits to check whether data protection measures are complete and ensure information security.

However, please note that we have taken reasonable security measures. The security of the Internet cannot be guaranteed 100%, especially during data transmission, so we cannot guarantee that your information is completely at risk in all cases.

4. How we share your personal information

We may share your personal information with third parties in the following circumstances:

Third-party service establishment: We may entrust third-party services to handle tasks such as order delivery, payment processing, website maintenance, etc. These service establishments can only use your information as necessary to provide services to us, and must take appropriate security measures to protect your privacy.

Legal requirements: We may disclose your personal information to the extent permitted by law or at the request of government departments or judicial authorities.

Business transactions: In the event of corporate reorganization, merger, acquisition or asset transfer, your personal information may be transferred as part of the transaction.

We will not sell, rent or otherwise share your personal information in the event of unauthorized third-party sharing.

5. Your choice and control

You have the right to control how we use your personal information, including the following aspects:

Access and update: You can access and update your personal information, including contact information, address, etc.

Marketing information: If you do not want to receive our marketing information, you can unsubscribe or adjust your settings at any time.

Delete account: You can contact customer service at any time to request to delete your account and personal information. Please note that after deleting your account, we will no longer be able to provide the corresponding service.

6. Memory and Retention

Your personal information will be stored on our servers or on third-party servers designated by us. We will only retain your personal information for the period necessary to fulfill the purpose, unless a longer period is required by law. When deleting or retrieving personal information, we will take reasonable measures to ensure that the information cannot be restored.

7. Children's Privacy

Our services are not directed to children under the age of 13. If we find that personal information of children under the age of 13 has been collected, we will immediately take steps to delete the information. If you are a parent or person and find that your child must provide us with consent to have personal information, please contact us and we will take appropriate measures as soon as possible.

8. Updates for Children

We may not update this Privacy Policy at any time. Any updates will be notified to you by posting the new Privacy Policy on the website, and the updated Privacy Policy will take effect from the date of posting. It is recommended that you review this Privacy Policy regularly to understand how we protect your personal information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at the following:

Phone:

Email: [email protected]